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Welcome to our new office location in the Marina Fremont Times Square.

What to Ask

doctor with patientIt’s essential, too, that you make the most out of your exams. We’ve included a range of questions for you to ask during your next eye exam, or if necessary, before your exam to avoid any miscommunication. We hope you find these helpful and that the information contained in our EyeGlass Guide 2.0 will help to facilitate a comprehensive and informed dialogue between you and your eye care professional.

Questions to ask before your eye exam…

  • Do you accept my insurance plan’s vision coverage?
  • Is payment required at the time of service?
  • What will my eye exam entail?
  • How long should I expect to be there?
  • Will my pupils be dilated?
  • What should I bring with me?

Questions to ask at your eye exam…

  • Given my age, eye condition and other risk factors, how often should I have my eyes examined?
  • At what age should I start to schedule my children for regular eye exams?
  • What lens designs and options are a good fit for me?
  • Can my glasses block UV rays?
  • Do all sunglasses protect my eyes from UV rays?
  • What are photochromic lenses and are they a good option for me?

Things to remember

It’s always a good idea to bring any of the following (if available) to your eye exam appointment:

  • Your insurance card/insurance information
  • A list of all medications, vitamins and other supplements you are taking
  • All pairs of prescription glasses you currently own
  • If you have it, a copy of your latest eyeglass prescription
  • Information on frames you like, or lenses you’ve researched

Don’t forget, if participating in a flexible spending account program, you may be able to use the account to pay for portions of your eye care not covered directly by your insurance plan.

To create a printable personal eyeglass suggestion based on your own preferences and lifestyle, use our interactive tool.

 

Special thanks to the EyeGlass Guide, for informational material that aided in the creation of this website. Visit the EyeGlass Guide today!

Dear Valued Patient:

We plan to re-open on May 20, 2020 to a limited schedule by appointment only—please set appointment online or call or email first.

We look forward to see you again soon!  We place the highest priority on the health and safety of our patients and our eye care staff.  Please read below:

Please read the following carefully to prepare for your visit to our office. We are implementing many new and more stringent procedures to ensure the health and safety of our patients and eye care personnel based on guidelines from the Alameda County Health Department and the CDC to help prevent the spread of COVID-19. During this time we are requiring the following for every patient and in-office encounter:

+We are starting with a limited schedule of appointments for better social distancing and for the safety of our patients (thank you in advance for your patience and understanding).

+All visits are by appointment only, there are no walk-in visits available

+All patients are required to wear their own personal mask before entering the office

+All patients are required to check in over the phone before their appointment

+Insurance coverage verifications must be taken care of before entering office for appointment

+Patient will wait outside in car until notified by text or email when they can come in for their appointment, upon entering, patient’s temperature will be taken and their hands sanitized with alcohol cleaner

+There will be no waiting area in the office, patient will be seen right away-please be on time

+Family or caregivers will need to wait outside in the car, as we will only allow patient to enter office.  Verbal consent for minors is acceptable. Updates will be given family or caregiver over the phone as needed.

+All glasses, contact lens orders will be by curb side pick up only—please call or email and we can help you set up a time to pick up your eye wear safely, maintaining social distancing

Our doctors and staff will increase our cleaning and sanitizing protocols:

+We have the latest HEPA air filters with UVC light disinfection to destroy bacteria and viruses

+Wearing protective face shields and surgical masks and medical grade disposable gloves

+All exam equipment and every surface is sanitized fully with hospital grade sanitizer after each patient encounter

+We have a new safe system of disinfection for all frames which have been touched or tried

+We screen all patients by phone to assure they have been healthy prior to their appointment

+All staff and doctors have passed additional training in more stringent sanitizing protocol

Thank you for your patience and compliance to these new and required guidelines. Our goal is to take care of your eye care needs while keeping you and your family healthy. We also want to help our community overcome this pandemic.

We will get through this together.

Please let us know if you have any questions or need more immediate assistance. 

You can set up a future appointment online at EyeCareDrLee.com or send an email to EyeCareDrLee@gmail.com or DrLeongOK@gmail.com  or call 510-668-0877

Please stay safe and stay healthy.

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Stay up to date on our COVID-19 pandamic protocols Read Our Blog Post…

Our office continues to monitor the local health announcements on a daily basis. Optometry is an essential service and we will open to new health guidelines to help our patients while keeping everyone healthy. Please read our blog updates for our open date and new safety guidelines. Let us know if you have any questions or immediate eye care needs. Need contact lenses? Let us know, as we can send orders to you with free shipping.
We are responding faster to direct email:

eyecareDrLee@gmail.com

drLeongOK@gmail.com (for ortho-k)

Thank you, stay safe and stay healthy.

COVID-19 guidelines from CDC: https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/prevention-H.pdf